The BC Crisis Line Network is made up of ten regional crisis centres across British Columbia, collectively answering 1800SUICIDE (1-800-784-2433) and 310Mental Health Support (310-6789).
The BC Crisis Line Network ensures that crisis centres delivering provincial crisis line services speak with one voice at regional, provincial and national levels.
The Network advises key decision-makers on best and emerging practices in crisis intervention, mental health and addictions crisis care, and suicide prevention. These decision-makers include the Provincial Health Services Authority, Ministry of Public Safety, Ministry of Health, Ministry of Mental Health and Addictions, and other government ministries and agencies. We work closely with other crisis line providers in Canada, including Talk Suicide (formerly Crisis Services Canada), 9-8-8, and others, on matters that may impact crisis line services in BC.
Network members work collaboratively to provide strategic direction, align people and processes across all centres, and facilitate enhanced integration with emergency, health, and mental health providers in BC.
Members of the Network include:
Stacy Ashton is the Chair of the BC Crisis Line Network and the Executive Director of the Crisis Intervention and Suicide Prevention Centre of BC (Crisis Centre of BC).
Working on Traditional Territories of the First Nations.
The Network works across multiple Indigenous territories and nations in what is known as British Columbia and has physical offices located on the traditional territories of the Musqueam, Squamish, Tsleil-Waututh, Kwantlen, Katzie, Matsqui, Semiahmoo, Tsawwassen, Kwikwetlem, Stó:lō, Lheidli T’enneh, Snuneymuxw, Snaw-Naw-As, Quw’utsun, Tla’amin, Tsilhqot’in, Dãkelh Dené (Ulkatcho), Secwépemc, Nlaka’pamux, Northern St’at’imc, Syilx, and Ktunaxa peoples and nations.
Truth and reconciliation are at the heart of what crisis lines do every day – meeting people where they are, hearing their truth and lived experiences, and working collaboratively with them to ensure safety and support that is culturally appropriate.
Network partners recognize that our work toward reconciliation will always be in progress, and must be demonstrated through community engagement and action. This is done through ongoing quality assurance and improvement of our services and advocacy for systems change that focuses on removing current systemic barriers that too often increase the trauma of a crisis experience.
Indigenous Crisis and Suicide Prevention Services
The KUU-US Crisis Line provides crisis intervention and suicide prevention services to Indigenous peoples across British Columbia 24 hours a day: 1-800-588-8717
BC’s Indian Residential School Survivors Society (IRSSS) provides essential services to residential school survivors and families experiencing intergenerational trauma, including a 24-hour crisis line: 1-800-721-0066
The National Indian Residential Schools Crisis Line is available 24 hours a day for anyone experiencing pain or distress due to Indian Residential Schools experiences or intergenerational trauma: 1-866-925-4419
The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are available by telephone and online ‘chat’ 24 hours a day, 7 days a week: 1-855-242-3310 and at www.hopeforwellness.ca
Telephone support is also available upon request through Hope for Wellness Helpline in:
Individuals impacted by the issue of Missing and Murdered Indigenous Women and Girls are encouraged to contact the Missing and Murdered Indigenous Women and Girl Crisis Line toll-free at 1-844-413-6649. The service is available in English, French, Cree, Anishnaabemowin (Ojibway) and Inuktitut.